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NaturalHomeRugs.com

383 inquiries |
Carpet and Rugs Retail

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264 South La Cienega Blvd. Suite 1170
Beverly Hills, CA 90211 | Get Directions

(800) 601-6062

http://www.naturalhomerugs.com

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Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/17/2013 Alex D

This is the best rug ever for high traffic areas and the color is fantastically neutral.

This is the best rug ever for high traffic areas and the color is fantastically neutral. I have hardwood floors and need to cover them so my dogs don't slip and hurt themselves (me too). The edges lie perfectly flat so no tripping. I had Stanford in four rooms and needed to replace all because it of natural dog disaster. Sadly, no Stanford was to be found. I replaced Stanford with more expensive rugs from a different source and have been nostalgic for Stanford ever since. Stanford was superior in every way. Years later, dog disaster struck again. Even though Stanford is not the same as the other rugs in the room, it is my first choice for replacement because it is the best rug ever. I am so happy to see Stanford back in stock. The quality and price make Stanford my first choice for the high traffic areas in my house. Love Stanford!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against NaturalHomeRugs.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

NaturalHomeRugs.com is a manufacture specializing in an extensive selection of both traditional and unique colors, designs, and styles.

Primary Contact:	Customer Service
Business Started:	11/22/2000
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

New Century International

Natural Home Rugs

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

3737 South Santa Fe Avenue, Vernon, CA, 90058

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