Nelson Construction Co. ratings, reviews and complaints - Masonry Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Nelson Construction Co. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Nelson Construction Co. provides professional masonry contractor services for residential and commercial clients.

Primary Contact:	Jose Nelson Lopez Rivera (CEO/President/RMO)
Business Started:	2/7/2015
Social:

About Nelson Construction Co.

Nelson Construction Co. is a family-owned and -operated general contractor serving all of Orange County, CA and the surrounding area. We are fully licensed, bonded, and insured for your protection and peace of mind. When you hire a contractor for even the smallest jobs around your home, you should always verify licensing and certifications are current. We are proud to have excellent references from past clients and a portfolio of our work to show you what we can do.

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Licensing

California State Contractors License Board

Verified License

License Number: 1000917
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Nelson Construcion

Jose Nelson Lopez Rivera

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Construction and Remodeling Services

General Building Contractors

Addresses:

27532 Genil Street, Mission Viejo, CA, 92691

Reputation Report

Nelson Construction Co.

Complaints and Resolutions

Other Information