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New Bay Hotel

  82 inquiries |
Hotels

8301 S Figueroa St
Los Angeles, CA 90003-2726
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(323) 565-3505

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/28/2020

Well I live in Hemet and I came to l.a to visit and needed a motel to stay in. I chose to go to the new bay motel and the second night I was there I heard the manager/owner/employee tell several of there female occupants who were prostitutes that if they have any costumers/clients/visitors the men have to pay the office $15 to $20 just to go inside the room. My second week being there I asked the office for change for a $20 bill. A woman employee/owner gave me two 10s that looked kind of different than regular $10 bills. The next day I took one to a nearby store and the cashier tried to rip it and said it was fake. I went back to the office and explained the 10 was fake. The woman denied giving me change all together. I told them they need to give me a real bill or I'm calling the police. He said no. I went back to the room and the office started calling the room phone over and over. I went down to the office to see what he wanted and he basically said i need to check out. I said I just payed for another night, I will need my money back. Long story short, I got my money back after they came to the room while I was packing with a African American girl who said that she was a prostitute and she been making money and living there for 6 months and if I don't hurry up she gone "take off on me" which means fight me. And the two owners just stood there telling her to do something while I was packing and recording and I called the police. My taxi came before the police and I left.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against New Bay Hotel closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is Hotels And Motels

Primary Contact: Vic Patel (Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
There are no additional contacts.