134 inquiries | Nail Salons
(865) 859-9236
Company Rating
B
Customer Reviews
based on 1 review.
Write Review
View Customer Reviews
Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
I'm sure I'm not the only complaint about this!
Went in to get my nails done decided I wanted them longer and the guy lost his temper! Losing his temper wasn't the word for it! Told me to get out he didn't want my money. Started saying I cause trouble every time I come in the last time I was in the customer beside me was complaining to me I just listened! I had a pedi which was excellent and when it came to color that I wanted she couldn't explain on how the crackle process works to me but I did not complain. If I had they should have handled it like a reputable business should not like they did! I have only been in to this Salon 3 times before! If you have an issue with color or their services do not let them know about it they will refuse to finish your nails and leave them in a mess. At this point I had half my acrylic nails on, after threatening to call the cops and talking with the other woman which was agreeing with him. She kept saying we don't want your money you can leave!! So he starts cutting them off after I told that he couldn't leave them like that, pulling them, actually trying to rip my nails off, and actually trying to hurt me! These people DO NOT need to be in business they need to be shut down! What poor customer relations, they do not know what customer satisfaction means at all! I left the business with my nails destroyed! When someone actually tries to hurt a customer because he said I had so called complained…wow!
Read More
BCA's Summary and Analysis:
We have received no complaints against this company.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
This company's business is nail salons.
Is this Your Business? Claim Business
Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More
Interested in New Fancy Nails? Contact them directly!
Request Quote
Licensing
In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at barbercosmo@dca.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
Websites:There are no additional web sites.
Contacts:There are no additional contacts.
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile