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New Level Stone & Tile

Member | 69 inquiries |
Tile Contractors

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1544 West 207th Street, Apt 5
Torrance, CA 90501 | Get Directions

(310) 347-7561

Monday-Friday 7:00am-5:00pm
Saturday - 8:00am-3:00pm
Sunday - Closed

Company Rating

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 09/19/2023
This company is a Member of Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against New Level Stone & Tile closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

New Level Stone & Tile is a professional, licensed tile contractor in Southern California. Please contact the business for a full list of services.

Primary Contact:	Antonio Luna (CEO/President/RMO)
Business Started:	1/17/2023
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About New Level Stone & Tile

New Level Stone & Tile is a duly licensed tile contractor through the California Contractors State License Board offering services in the Torrance, CA area.

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Licensing

California State Contractors License Board

Verified License

License Number: 1110149
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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