82 inquiries | General Merchandise Retail By Infomercials
(818) 834-8800
http://www.newroads.com
Company Rating
AAA
Customer Reviews
based on 0 reviews.
Write Review
Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
This business has no reviews.
BCA's Summary and Analysis:
Complainants allege a variety of delivery related problems such as late deliveries incorrect deliveries or no delivery at all. Other customers complain their credit cards are charged for products they do not order. Some of these customers complain although merchandise is returned their cards are not credited or that credits received are less shipping and handling charges. Some customers express dissatisfaction with bearing the cost of shipping back the unordered merchandise. A few customers complain about product quality or that merchandise was received broken or defective. The company responded to some complaints by shipping merchandise or issuing refunds or credits. Some complainants alleging shipping problems were not satisfied with the company's response when they received credits or refunds less shipping and handling costs. Many complaints are unanswered.
Read More
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
This company's business operates as a fulfillment house offering promotional product distribution services for a variety of product manufactures.
Interested in Newroads? Contact them directly!
Request Quote
Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period they are required to notify the buyer in writing of the delay and give the option of waiting or having their money returned within 7 days. Credit card payments must be credited within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:
Websites:There are no additional web sites.
Contacts:
Other Categories:
Addresses:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile