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Niceli Boutique/ Fresia

174 inquiries |
Boutique Stores

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6303 Pacific Blvd.
Huntington Park, CA 90255 | Get Directions

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/23/2014 Patricia A.

bad customer service and lies about products

i paid the packet for a 15 dress for my daughter and two extra dresses 18 months ago for a total of 1,655 and they gave us dates to pick up the invitations 3 months ago and they made us go more than 3 times and they were not ready. they always gave us false excuses. they later gave them to us with lots of mistakes and they blamed me for not checking them correctly .to give us the dresses the same thing happened excuses and more excuses and they were never there. the day they were going to give the dress they wanted to give us an imitation dress of very low quality and the rest of the packet wasn't ready.we have had to go 10 times to the store and we live an hour away and every time we go we came back with nothing. they were going to bring the dress and the rest of the packet to our house but they never came and the never answer text or calls. the owners are never there they make employees show up in there place.we told them to return our money and they said they don't return money.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Niceli Boutique/ Fresia closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Niceli Boutique/Fresia provides retail of wedding dresses, quincenera dresses, attire for baptisms, tuxedo rentals and more.

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Business Started:	6/5/2012
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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