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North Bay Optometric Vision

  91 inquiries |
Opticians and Optical Services

6180 State Farm Drive
Rohnert Park, CA 94928-2135
| Get Directions

(707) 341-2485

https://www.northbayvisioncent...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/17/2022

Every time I go into this place they are rude

Every time I go into this place they are rude to me because this attitude and they look like they are willing to not help me like they don't want to help me I always get turned away never get my questions answered I feel like it is a discrimination thing when it came to my insurance they said well your insurance isn't basically good enough which is why I put on the wait list didn't say that knows exact words but that's the way I felt about that situation it's unfair every time I go here these girls give me the worst attitude ever I've had such a bad experience I've had to wait 2 months for my glasses they are just flat out rude. Once I stated I had asthma and had anxiety and the lady said that I could not be seen without wearing a mask I understand the math situation but she was willing to cancel my appointment and put me back on the waiting list when I was there right on time. I wasn't technology people that are less fortunate and treat people all the same whether their insurance isn't good enough or not or whether the way they look or the way they dress is a certain way they should treat everybody equally I don't know why this keeps happening to me everywhere I go but it's unfair uncalled for I end up leaving crying I don't understand

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against North Bay Optometric Vision closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business provides optometrist services and products.

Primary Contact: James Bruns (Primary Care Physician)
Business Started: N/A
Social:

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Licensing

In California, Opticians are required to be licensed by the Medical Board of California. They can fill prescriptions for eyeglasses and contact lenses, but cannot prescribe corrective lenses. For the most up-to-date information regarding licensing status, consumers may contact the Medical Board of California by calling (916) 263-2382, writing to 1426 Howe Avenue, Suite 54, Sacramento, CA 95825 or by visiting their website at www.mbc.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.