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Northwest Territorial Mint

1,084 inquiries |
Gold, Silver, and Platinum Dealers

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P.O. BOX 2148
Auburn, WA 98071-2148 | Get Directions

(800) 843-9854

http://www.nwtmint.com/

By phone: Mon. to Fri. 6am to 5:30pm & Sat. 8am to 12pm Walk in: Mon. to Fri. 9am to 5pm

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/16/2016 Charles W.

NO SILVER FOR YOU

DON'T DO IT, SOUNDS TO GOOD TO BE TRUE. I ordered 600 oz. of silver bullion from Northwest Territorial Mint on 08/31/15,I mailed the check overnight to them via USPS, the check cleared my account on 09/03/15. They had my $9,012.00 for over 4 1/2 months before they sent me a refund via pony express. The girls on the phone talk so sweet to you but don't be fooled by this, Northwest is out to use your no interest loan for months. BUY FROM SOMEONE ELSE, YOU WILL NOT GET YOUR SILVER.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Northwest Territorial Mint closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Northwest Territorial Mint, mints coins, medals, medallions and offers at retail & wholesale silver, gold, palladium and platinum precious metal bullion.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Ross Hansen (Owner)

Addresses:

2505 South 320th Street, Suite 110, Federal Way, WA, 98003

80 East Airpark Vista Blvd, Dayton, NV, 89403

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