300 inquiries | Water Utility Companies
(800) 845-6767
http://www.nwpsc.com
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Company Rating
AAA
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BCA's Summary and Analysis:
Complainants allege they experience billing disputes on monthly statements which they are unable to resolve poor customer service and inaccurate or questionable meter readings or charges for service. Some customers complain the company fails to provide usage statements. Others allege they are billed for services at previous residences or late charges are added to their bills as penalties for various reasons. ~~Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. The company responds to some complaints by offering adjustments or requesting additional customer information which sometimes includes copies of payments made.
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Company Info
Founded in 1995, NWP has focused on building the most secure, legally compliant and diverse billing configuration platform available in all 50 states, serving property owners and managers of all types and sizes.
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Licensing
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