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OC Auto Exchange

  222 inquiries |
Used Car Dealers

1331 South Euclid Street
Fullerton, CA 92832
| Get Directions

(714) 515-6200

http://www.ocautox.com/

HOURS: Mon 9-9 Tue 9 - 9 Wed 9 - 9 Thu 9 - 9 Fri 9 - 9 Sat 9 - 9 and Sun 9 - 7

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/17/2020

Orange County Wreckage!!

People Read there Contract before buying there Damaged cars!! Do Your Homework watch for all the Hidden fees they do it behind your Back!! The Contract they have is to screw u over don't sign walk away !! U sign all your rights away !! Read it it clearly says you cannot take them 2 Court it says it all over the contract now my question is what kind of business would have a contract like that a shady dishonest business would who doesn't care about the consumer they don't care what kind of condition the car is in and they put you on the road and put your life in danger I am one hundred percent proof of that and make sure you get copies of everything even there sticker price in the window make copies and make sure you get the correct Carfax and you want copies for yourself ask for the DMV print out on the history of the car don't go by Carfax and make sure you get a copy of the Kelley Blue Book what your car is worth for your record I would hate to see you get a fake one like I did! don't trust Carfax because they know CARFAX is not accurate and 90% of their cars are damaged and come from auction and if anything is wrong with a car before you buy it walk away they will not fix it endless promises walk away! You are better off buying a car or leasing a car from a reputable dealership who cares about their customers who take pride in their work remember read the contract it's against the consumer not for you so why would you want to buy a car from someone like that you will 100% thank me I do not want you to go through what I went through hell!! The most deceitful dealership I've ever met in my entire life just read the bad reviews so many victims out there and the good reviews those are all fake they're just paid to do it or a family member did it cuz they basically all say the same thing and if you look at the dates they're all on the same date or like a day apart page after page after page all on the same day all those people put five star rating it's quite obvious they're fake reviews now you're insulting my intelligence people do your homework read the contract don't let them read it to you!! Because that's what they do they read it to you and leave things out so take your time and read the contract guaranteed you will not sign after you read it like I said what kind of company would have a dishonest contract like that unless you got something to hide which they do damaged cars for sale

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against OC Auto Exchange closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

We are family owned and operated with over 60 years of combined experience. We work hard to offer our customers the best in pre-owned vehicles. We dont just want your business today... We want to earn your future business as well.

Primary Contact: David Aleman
Business Started: 7/7/2005
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Southern California Auto Sales
Southern California Auto Sales, Inc.

Websites:

Contacts:

Brian Williams (Sales Rep)
Gabriel Gomez (General Manager)
Paul Mace (General Manager)

Addresses: