On Star Limousine ratings, reviews and complaints - Limousine Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against On Star Limousine closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing limousine services including airport transportation and funerals.

Primary Contact:	Maynard Myers (Owner)
Business Started:	1/1/2002
Social:

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Licensing

As of our last verification on November 16, 2007, this company's Transportation Charter Party Class P Permit, number PSG 20720, has been revoked by the California Public Utilities Commission (PUC). This company is not currently licensed to provide passenger transportation and/or charter services within the state of California. For the most up-to-date information regarding licensing status, consumers may contact the PUC by calling (800) 877-8867 or visit their website at http://www.cpuc.ca.gov/PUC/Transportation/movers/index.htm.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

T & A Transportation, Inc.

T&A Transportation, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

3309 West Slauson Avenue, Los Angeles, CA, 90043

Reputation Report

On Star Limousine

Complaints and Resolutions

Other Information