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One Touch House Cleaning

Member | 401 inquiries |
House Cleaning

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2510 South Anchovy
San Pedro, CA 90732 | Get Directions

(562) 313-3237

8:00AM - 6:00PM Daliy. Call for an appointment today!

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 02/09/2009
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 2/16/2023 Cris W.

She does a wonderful job and I don't know what else to say besides we think she is fantastic!

Judy has been working with us for two years straight, comes weekly. She provides an amazing service. She is on time, very caring, and very careful. She does a wonderful job and I don't know what else to say besides we think she is fantastic!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against One Touch House Cleaning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

One Touch House Cleaning provides professional cleaning services for houses, condos, townhouses & apts. Whether you're looking for recurring home cleaning or a one-time house cleaning, contact One Touch. Move-In/Move Out Cleaning services available.

Primary Contact:	Judy Mitchell (Owner)
Business Started:	7/31/2008
Social:

About One Touch House Cleaning

We provide Professional Cleaning Services, and GUARANTEE our jobs! We promise that you will be satisfied with our excellent work. We have been in business for since 2008 and have a reputation for being the most excellent cleaning service.

Company is a licensed business with 5 star reviews on Yelp and received certificate for one of the best ratings on Yelp.
Areas serviced include: Long Beach, San Pedro, Rowling Hills, Torrance, Harbor City, Los Angeles, Rancho Palos Verdes and Lomita California.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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