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Open Business Directory Ltd.

  272 inquiries |
Directory Guide Publishers

225 Franklin Street 26th Floor
Boston, MA 02110
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(866) 214-5273

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/1/2017

Online Listing Fraud

Since 2012, I have been receiving faxed bills for $1188 from a company called Open Business Directory (which also uses the alias Yellow Pages USA, and the alias Open Business Solutions). They claim that I made a contract to list my business on their service. I have never been listed anywhere with Open Business Directory, and I have never made a contract with them. They now claim that I owe them over $5000. In my case, information that Open Business Directory claims to have listed online does not even contain the correct address of my business. This proves that this information was not provided by me or anyone at my company. (We know the correct address of our business). Yet I have been receiving faxed invoices for $1238 (they added a $50 late fee) and now 5 years later, I am receiving a bill for more than $5000 and a threat of legal action. I have called them and informed them that I have not made any contract for any services from them. They refuse to provide any documentation to support their false claim that I agreed to this service, and I have refused to pay them anything. I have reported them to the Better Business Bureau and they provided some long rambling response that said nothing, and the phony invoices continued. I also contacted the Federal Trade Commission and filed a report with them. The FTC officer said that they are aware of this company and its fraudulent practices. I have never seen any online listing from this company. Also, the fraudulent invoices that this company faxes to me include a telephone number and a fax number. Open Business Directory which claims to be an online listing service does not even have a website. The letter that the company faxes demanding payment lists a telephone number and a fax number, but it does not even list a website for the company. How can a company that does not even have its own website sell online business listings? Open Business Directory is a completely fraudulent company. I have now been receiving threatening faxes from Open Business Directory for 5 years. They are still threatening legal action. However,I will never pay them one penny because I have not made any contract with them. This company is a complete scam.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Open Business Directory Ltd. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Open Business Directory Ltd. is a company that publishes public directory's for both residentail and commercial use.

Primary Contact: Petrenko Vladimir Sergeyevich (Principal)
Business Started: 1/1/1984
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Yellow-Pages-USA.com

Websites:
There are no additional web sites.

Contacts:

Sandra Harper (Senior Collections Manager)
Michael Barron (Legal Department)
Marshall Carter (Chairman of Board)

Addresses: