Orange County Raingutters, Inc. ratings, reviews and complaints - Gutters and Downspouts Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Orange County Raingutters, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Orange County Rain Gutters provides high quality and professional custom fabrication and installation of rain gutters for more than 35,000 homes in Orange and Riverside Counties.

Primary Contact:	Charles (Chuck) Spearman, Jr. (Owner)
Business Started:	4/25/1989
Social:

About Orange County Raingutters, Inc.

Orange County Rain Gutters is owned and managed by Chuck Spearman, Jr., who brings 25 years of experience to your project. He and his team of seasoned craftsmen have worked with and analyzed each type of rain gutter material and installation method. They have become experts at what works so they can provide you the highest quality, most efficient and professional rain gutter installation available today. All rain gutter installations are seamless and the gutters are available in an assortment of colors that will accent and compliment any style of house. We bring our machine to your home and run gutters to length to provide the most professional appearance to your home.

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Licensing

California State Contractors License Board

Verified License

License Number: 937283
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Orange County Raingutters Inc.

Orange County Rain Gutters, Inc.

Websites:
There are no additional web sites.

Contacts:

Tim Olson (Office Manager)

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