Orchid Landscape Inc ratings, reviews and complaints - Landscape Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Orchid Landscape Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Orchid Landscape Inc., we will help you plan, designing, and create the outdoor living space of your dreams. From low maintenance yard and garden work, to hardscape and driveway installations, and even creating the fountain of your dreams.

Primary Contact:	Diana Salazar (Officer)
Business Started:	3/13/2017
Social:

About Orchid Landscape Inc

Orchid Landscape Inc. is owned and operated by Manuel Salazar a long time Pasadena resident, and a certified landscape professional and general contractor with over 18 years of landscaping experience and serving customers in Pasadena, La Cañada, San Marino, Altadena, Monrovia, South Pasadena, Alhambra and Long Beach. Our team is compromised of knowledgable and professional individuals who bring in-depth experience and a proven record of successful landscape project completion.

You can trust Orchid Landscape Inc. to carry out your project from concept to completion. Orchid Landscape Inc., will provide you top quality services at a budget and timely fashion, which will go beyond expectations.

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Licensing

California State Contractors License Board

Verified License

License Number: 1026336
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Manuel Salazar (RMO / CEO / PRES)

Reputation Report

Orchid Landscape Inc

Complaints and Resolutions

Other Information