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Ortega's Hardwood Floors

334 inquiries |
Flooring Contractors

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2436 Cole Place
Huntington Park, CA 90255 | Get Directions

(323) 919-9016

http://www.ortegashardwoodfloo...

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Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/1/2021 Lluvia M.

Attention to detail!

Ortega's Hardwood Floors is a great company! Eric has done both of my primary homes and has also assisted multiple of my clients. All very satisfied with his work ethic, his neat jobs and professional courtesy!. Eric's recommendations and efficient work still shows even through out years after. I have highly recommended Ortega's Hardwood Floors to all my clients and will continue to do. You will not be disappointed!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ortega's Hardwood Floors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Ortega's Hardwood Floors provides professional, licensed flooring contractor services specializing in wood flooring installation, refinishing and/or the partial or complete replacement of your existing wood floors. Se Habla Espanol.

Primary Contact:	Eric Ortega (Owner)
Business Started:	10/31/2016
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Licensing

California State Contractors License Board

Verified License

License Number: 1020079
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Other Categories:

Home Improvements

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