Ortiz General Contractor, Inc ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ortiz General Contractor, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We offer a wide range of contractor services to help improve, repair, and upgrade homes and properties.

Primary Contact:	Alida Moreno Guerra (President/CEO)
Business Started:	2/11/2026
Social:

About Ortiz General Contractor, Inc

At Ortiz General Contractor, we are proud to provide dependable and high-quality contractor services in San Francisco and All East Bay, CA and surrounding areas within 100 miles. With 20 years of experience, our company has built a strong reputation based on honest work, professional service, and quality craftsmanship.

We understand that every property improvement project is an important investment. Whether it is a small repair, a renovation, or a full remodeling project, our goal is to deliver results that improve the comfort, functionality, appearance, and value of your property. We approach every project with dedication, attention to detail, and a commitment to customer satisfaction.

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Licensing

California State Contractors License Board

Verified License

License Number: 1152174
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jimmy Phan (RMO)

Addresses:

578 Silver Maple Drive, Hercules, CA, 94547

Reputation Report

Ortiz General Contractor, Inc

Complaints and Resolutions

Other Information