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OYO Hotel

77 inquiries |
Hotels

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6523 US-19
Port Richey, FL 34652 | Get Directions

(628) 239-4299

http://www.oyorooms.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/30/2019 HARRY M.

Stop gouging customers

My wife and were in port richey florida on dec 22, 2019 at oyo hotels located at 6523 us19, port richey fl 34652 (727)251-1586 in which we walked in and booked a room for a week from dec 25 2019-jan 1, 2020 at the rate of $320 in which they did not require a deposit. We were guaranteed that rate upon our return back from our home state of de. When we were returned on dec 25th to that motel we were told the rate was now $370 in which we did not agree. We chose that motel after we were allowed to look at a room that was pet friendly and in the back away from highway noise. Due to this gouging increase, we were forced to take a room across from them which was much more dirty and annoying with highway traffic. I feel this is unacceptable business practice after we told them we were in process of becoming new residents to the state due to a job transfer of my husband. Please investigate this hotel as we do not want others to be taken advantage by traveling the state. Thank you

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against OYO Hotel closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is hotels.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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