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PAC Global Insurance Brokerage, Inc.

495 inquiries |
Insurance Agents and Services

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898 Sepulveda Blvd. Suite 700
El Segundo, CA 90245 | Get Directions

(310) 227-8500

http://www.pacglobalins.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/10/2020 David E.

I only submitted one star because it wasn't possible to submit zero stars!

Rude. Obnoxious. Unhelpful. Scam artists. DO NOT USE!!!! Quick to take payment for an insurance policy, but when you need to claim on the policy they don't want to know. Emails go unanswered. Calls get you nowhere. TOTALLY USELESS.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against PAC Global Insurance Brokerage, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Pac Global Insurance Brokerage, Inc is an international insurance brokerage committed to providing international risk management solutions to domestic and worldwide companies.

Primary Contact:	Greg Holt (Customer Service)
Business Started:	5/4/1989
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Licensing

California Department of Insurance

Verified License

License Number: 0774170
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

P A C Global

Websites:
There are no additional web sites.

Contacts:

Jacob Kruczynski (Claims Manager)

Katherine Sweeney (Accounting)

Maria Mendoza (Senior Claims Adjuster)

Adriana Gonzalez (Storage)

Amber Levey (Claims)

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