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Pace Auto Parts, L.L.C.

47 inquiries |
Automobile Parts and Supplies Retail

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12011 Waconia Circle NE
Blaine, MN 55449-5544 | Get Directions

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/6/2022 Michael B.

Awful. Stole my money never sent part

In the middle of October 2022 I paid for a transmission and got an invoice and spoke to Spencer who assured me it would arrive by Thursday it never arrived in the handed me off to another employee named Peter who has harassed me and called me and told me he is sending me my money and made up a fake delivery slip and screenshot it to me I had to go to the police station I brought all my paperwork with me so the fraud part of the bank they still think I'm joking around this business is ridiculous I would never buy anything from them. They've sent me text messages stating that they're going to reimburse me by 7:00 p.m. that day nothing ever happened he keeps asking me to let him explain there's nothing to explain they have my money and they never sent the part do not buy anything from this business all I want is my money back my hard-earned money back I want nothing to do with this place

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pace Auto Parts, L.L.C. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is automobile parts and supplies retail.

Primary Contact:	Shreekanth Maripally
Business Started:	7/28/2015
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Pace Auto Parts, LLC

Websites:
There are no additional web sites.

Contacts:

Owner /Management

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