Palomino Plumbing ratings, reviews and complaints - Plumbing Drain and Sewer Cleaning Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Palomino Plumbing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing plumbing services.

Primary Contact:	Joe Palomino (Owner)
Business Started:	1/1/1994
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 674645
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

To date, no complaints have been brought to our attention. As of our last verification on January 17, 2003, this company's Contractor's License, number 674645, is listed as suspended by the Contractor's State License Board. The suspension was due to the company's failure to comply with a citation. This company's license expired on July 31, 2001, and the license will need to meet the workers compensation requirements to renew or reactivate. For the most up to date information on the license status, you may call the CSLB at (800) 321-2752, or visit their website at www.cslb.ca.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Palomino Plumbing

Complaints and Resolutions

Other Information