Pan American Cruise Corp. ratings, reviews and complaints - Employment Labor Pools

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company falsely advertises cruise line jobs, and asks for a $39 application fee, plus an additional charge of $92 after the application fee is collected. Jobseekers responding to the ad discover after paying the money, they are unable to make contact with the company, are not hired to work for a cruise line, and are unable to obtain a refund.

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Complaint Closing Statistics

0 complaints against Pan American Cruise Corp. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing cruises services.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company advertises cruise line jobs in the help wanted and other sections of newspapers requesting an application fee of $39.00. We consider this company's advertising deceptive and misleading based on non-disclosure of the true nature of the advertisment. This company is not actually offering an employment opportunity, they are in the business of collecting application fees.

We urge careful consideration before sending this company the required advance fee. Most legitimate job offers would not request money. Employers pay you, you should not have to pay for the priviledge of working for them. We suggest anyone interested in cruise line employment to look in the phone book under cruise lines and contact the cruise lines directly. Call the various offices to determine if the company is hiring and where jobs are posted.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

269 South Beverly Drive Suite 2200, Beverly Hills, CA, 90212

Reputation Report

Pan American Cruise Corp.

Complaints and Resolutions

Other Information