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Paper Mill Pharmacy & Gifts

  55 inquiries |
Pharmacies and Drug Stores

3320 Paper Mill Road
Phoenix, MD 21131
| Get Directions

(410) 667-4600

http://www.papermillpharmacy.c...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/21/2019

I then called the pharmacist to address the situation he got on the phone rudely after hanging up on me multiple times

I believe, that I experienced racism at a all time high at Papermill Pharmacy November 20, 2019. When I entered the Pharmacy, I greeted the workers that were around. I told the pharmacist technician, that I was here to pick up medicine for somebody other then myself. For one they assumed I was a caregiver picking up medicine for my patient which wasn't the case. Secondly I thought the medication was ready for pick up and there wouldn't be a long wait time. After waiting for ahout 20 mins I made a comment about it taking to long. I never said one rude word to them or rushed the workers. I waited for the medication and left the Pharmacy. By the time I got back to my friends house to give her the medication. She told me they called her and told her I was rude as if I would get in trouble because shes my Boss. I believe all that was unnecessary and only happened cause I'm black. I then called the pharmacist to address the situation he got on the phone rudely after hanging up on me multiple times and didn't let me speak and said that I don't need to ever come back to his store and I was rude to his girls. Like the audacity he had to call me rude and I did nothing to him or his workers but pick up my friend medication. I was treated badly for being black. They should be allowed to be run a racist business they dont even have minorities working for them all young aged college students thats family. They should be investigated.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Paper Mill Pharmacy & Gifts closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is pharmacies and drug stores.

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Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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