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Patriot Plumbing Heating & Air, Inc.

82 inquiries |
Air Conditioning & Heating Contractors

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5454 Hellman Avenue
Alta Loma, CA 91737 | Get Directions

(714) 422-8625

Mon. - Fri.: 7 a.m. - 5 p.m.
24 hour emergency service available

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/30/2015 Lola W.

BEWARE!! THESE GUYS HAVE BEEN CITED FOR MULTIPLE VIOLATIONS WITH CSLB

BEWARE! THESE GUYS HAVE BEEN CITED FOR MULTIPLE VIOLATIONS UNDER BUSINESS & PROFESSIONS CODE! CHECK CA STATE LICENSING BOARD FOR DETAILS NO WORKERS COMP INSURANCE FOR EMPLOYEES PAYING UNDER THE TABLE NOT PAYING EDD TAXES BIDDING OUTSIDE THE SCOPE TAKING EXCESSIVE DOWN PAYMENT NOT FINISHING THE JOB WAGE AND LABOR VIOLATIONS TOO MANY GREAT PLUMBING CONTRACTORS OUT THERE TO RISK USING THESE GUYS! THEY STILL DON'T CARRY WORKERS COMP INSURANCE FOR THEIR WORKERS. DON'T PUT YOUR HOME IN JEOPARDY IF A WORKER GETS INJURED ON YOUR PROPERTY, BECAUSE PATRIOT DOESN'T HAVE ANY EMPLOYEES. ONLY UNDER TABLE AND UNINSURED DAY LABORERS.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Patriot Plumbing Heating & Air, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Patriot Plumbing Heating & Air, Inc.is a licensed plumbing, warm air, heating and air conditioner contractor.

Primary Contact:	Randy Theander (Owner)
Business Started:	7/29/1988
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Licensing

California State Contractors License Board

Verified License

License Number: 947731
Status: Expired

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Cathy Flynn

Patrick Flynn (Owner)

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Plumbing Contractors

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