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Paula's Soul Food Cafe

  49 inquiries |
Fast Food Restaurants

746 East 233rd Street
Bronx, NY 10466
| Get Directions

(718) 655-1022

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/4/2021

Rude service.

I order with you guys a lot and there's this young couple that are very rude and the cashier is always calling the guy babe which is very unprofessional!!! I'm not aware if the owner knows any this but when working keep things professional the young light skin short girl is very rude and highly sarcastic and she always mumbles under her breath which I can hear I asked the young lady if there were any menus she said "no what are you looking for just ask and I'll tell you if we have it you can literally see through the glass what I have and don't have" and the tall man which she calls babe she mumbles under her breath and says "period what the f*k it's that simple gosh" and the tall guy asks me "what do you want?" Very demanding and disgusting and rolls his eyes and exhales deeply I was extremely shocked and I just kept it calm ordered my food but I definitely will not be coming back until you find better staff. I go to church right around the corner. Where is the heavy set brown skin girl I loved when she used to be there on Sundays after church. she's very fast efficient and extremely kind and is very helpful and the food is salty and it's not the same did you guys change your cook?? If so you guys are going down down I'll still support black owned business but that couple has to go!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Paula's Soul Food Cafe closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a fast food restaurant.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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