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Pavilions

136 inquiries |
Supermarket Chains

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7 Peninsula Center
Rolling Hills Estates, CA 90274 | Get Directions

(310) 377-1994

https://local.pavilions.com/ca...

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/23/2021 Ace O.

Their supervisor Steven is a pedophile and racist.

Their supervisor Steven is a pedophile and racist. I was shopping with my sister and her daughter at Pavilions store 2233 location 7 Peninsula center, Rolling Hills Estates, CA 90274. My niece is 12 years old and Steven wanted to help us. He was unfriendly and said my niece is sexy when she flips her hair. He than took his face mask off to help us. We refused his help because he took his face mask off and for what he said. He than said he did not want to help us anyway because we are Mexican and should not live in America. He also called us beaners. We all are proud to be Mexican and he tried to put us down. Me and my sister had to tell my niece that what Steven did is act of racism and pedophila. Steven should be fired for his behavior and put in jail. I guess this is how the store trains their supervisor.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pavilions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a supermarket.

Primary Contact:	Public Affairs
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Gilbert Gonzales (Director of Public Affairs)

Addresses:

7 Peninsula Center, Rancho Palos Verdes, CA, 90274

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