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Pet Haven Inc.

  118 inquiries |
Pet Cemeteries and Crematories

4501 West Seneca Turnpike
Syracuse, NY 13215
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(315) 469-1212

https://www.pethavencny.com/

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/31/2020

This business is not recommended I had my dog ten years and he treated me like she was nothing

This business has been a nightmare he cremated my dog in hazel town pa but picked her up from Manhattan ny at the humane society . I don't think he is registered nor licensed in the state or county in ny that's why he took her to pa to cremate her I got her ashes back with no identification on the ashes from that cemetery I don't know what he did with her collar he has been very secretive and his coworker with information about my dog his crematory in pa is under a different name and he tried to not give me that information at first he is hiding something I don't even know if this is her he has told me am I on drugs when asked how long will the name plate take in the mail he also told me that have a good night when asked can he send a process box with the service he did so far he gave me a cremation certificate from ny services then he finally gave me the right certificate when that's what I asked for in the first place he he blocked my number he told me he has no proof only a log book which he can be writing anything in it he has someone working with him in pa and he also has been hiding things why if you did a cremation why is the only proof a log book that is not a valid one I didn't even know the cremation was in pa he didn't want me to know this is very shady

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Pet Haven Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is pet cemeteries and crematories.

Primary Contact: Susan Barr (Operations Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Pet Haven Cemetery & Crematory

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.