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Pharmacy Value

136 inquiries |
Pharmacies and Drug Stores

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7012 Park Ave
Guttenberg, NJ 07093-4708 | Get Directions

(201) 662-7949

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/11/2019 Consuelo G.

A week ago I went to the pharmacy to pick up a refill of my high blood pressure pills, An employee name Maritza she knows me very well, told me they didn't have the refill, When I asked her why ,in a nasty way, she replied" the manufacturer doesn't make it any more" I couldn't believe her, None of the original pharmacist owners were there, and the new pharmacist didn't even bother to talk to me, so my doctor gave me a different prescription, but I was so upset I couldn't even think of looking into a different pharmacy until I actually did, and thanks God I got my high blood pressure pills. Again, she was nasty and I have been a costumer for at least 8 years, Of course I will never go there again, Thank you very much I just hope they'll get this complaint.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pharmacy Value closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Drug Stores And Proprietary Stores

Primary Contact:	Jorge Parrales (Owner)
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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