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Plato's Closet

128 inquiries |
Consignment and Resale Shops

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407 Valley Brook Avenue
Lyndhurst , NJ 07071 | Get Directions

(201) 355-8766

http://www.platosclosetlyndhur...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/30/2019 Donna P.

They have thieves working in that store and they don't seem to care

Update 10/01/19: I received a phone call this morning. Someone said they found my shirt, they saw my post they will drop it off at my house. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I went in to sell so cloths, I took pics of all the cloths I was selling. The girl behind the counter told me to come back in an hour. When I returned they wanted to buy 3 items from me and gave me the bag back with the items they did not want, except one item was missing. I told them it was missing it was a shirt with a woman face on it and it was lime green not easy to miss. I also reminded them I have pics of everything I brought in, I showed them the pic they both remarked they never saw it. I left and went home just to make sure I didn't drop it or forget to put it back after I took a pic of it. It was not at my house, the reason I took pics of everything was because I heard this happened to others, enough is enough. They have thieves working in that store and they don't seem to care. Give me an apology, fire the thieves this is about the printable not the shirt,

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Plato's Closet closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is consignment and resale shops.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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