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Plaza Automall

22 inquiries |
New Car Dealers

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2740 Nostrand Avenue
Brooklyn, NY 11210-5326 | Get Directions

(347) 554-6000

http://www.plazaautomall.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/16/2021 Robert R.

These dealers are having a field day with their customer.

Try to purchase a Honda SUV / 2021 for MSRP 25,350. By the time they finish with me the Vehicle ended it up to 36,000 dollars. The dealer said that because they were having a clip storage, they needed to add on 5,000 to 6, 000 dollars to paid for the clip storage. and if I didn't like the price that I could leave the dealership and go some where else. My question, is if the extra monies that they are adding to vehicles is legal? I didn't buy the vehicle , so I went to two other dealers and had the same dealing. One dealer said that they could do what anything they wanted to do because no one could stop them. These dealers are having a field day with their customer.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Plaza Automall closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is a new and used car dealership.

Primary Contact:	John Rosatti (President)
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Plaza Mazda Toyota

Plaza Dodge Sales & Leasing

Plaza Honda

Plaza Dodge Parts

Websites:
There are no additional web sites.

Contacts: