Plumbing Specialists, Inc. ratings, reviews and complaints - Plumbing Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Plumbing Specialists, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Plumbing Specialists, Inc. is a licensed plumbing and general building contractor providing complete plumbing services including water leaks, drain cleaning, plumbing installations for new construction and much more.

Primary Contact:	Brian Wrench (CEO/President/RMO)
Business Started:	7/1/1973
Social:

About Plumbing Specialists, Inc.

Plumbing Specialists, Inc. is a licensed plumbing contractor with the Contractor's State License Board in California and serves Riverside, Fontana, Corona, Lake Elsinore, Temecula, Hemet, Banning, Redlands and the surrounding areas.

At Plumbing Specialists, Inc., our Riverside plumbing experts can do it all – from toilet repairs to full plumbing installations, reroutes, and gas lines. We always want to provide our customers with the help they need, which is why we make sure to stay updated on all of the latest equipment, fixtures, tools, and training so we can be prepared to take on any task and help you prevent future plumbing issues.

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Licensing

California State Contractors License Board

Verified License

License Number: 285208
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Brian Wrench

Websites:
There are no additional web sites.

Contacts:

Sherrie Darling (Office Manager )

Amber Langston

Jamie Casas (Marketing Manager)

Reputation Report

Plumbing Specialists, Inc.

Complaints and Resolutions

Other Information