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Popeyes

46 inquiries |
Fast Food Restaurants

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834 Springfield Avenue
Irvington , NJ 07111 | Get Directions

(862) 849-2251

http://www.locations.popeyes.c...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/2/2022 Kristin O.

Honestly the health department needs to inspect them.

When I walked into this establishment it smelled really bad, the tables were dirty, the employees were disrespectful especially the managers. I was waiting at the register to order my food for about 4 minutes bc most of the employees were on their phones, and saw me waiting at the register, but ignored me. Than one of the managers had gloves on to get food ready sneezed and did it into her hands and didn't change her gloves. When I finally got my food I was eating the chicken and it still had feathers on it, that extremely disgusting, also the floors are extra dirty. Overall I will never go to another Popeyes ever again. This is one of the worst fast food restaurants I have ever came to. It's super unprofessional when all the employees are arguing especially in front of customers and ignoring the customers. This is crazy. I don't care about the money I want that restaurant inspected by the health department. 10 mill road Irvington NJ

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Popeyes closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a fast food restaurant.

Primary Contact:	Management
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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