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Precision Door Service

Member | 581 inquiries |
Garage Door Contractors

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6236 River Crest Drive Suite G
Riverside, CA 92507 | Get Directions

(866) 612-5394

http://www.garagedoorriverside...

Same day service and 24 emergency service Call Precision Door at (866) 651-0301

Company Rating

AAA

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Customer Reviews

based on 9 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 04/04/2007
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 3/13/2015 claire s.

rip-off

The door needed to be put back on track. Technician used high pressure to try to sell me more parts and services. A simple job of 10 minutes tops turned into $443.90. Don't trust them and will never call them again.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Precision Door Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Precision Door Service provides the sale of garage doors and repair services. Our technicians are certified, trained and field tested at our state of-the-art training facilities.

Primary Contact:	Donald J. Taylor (President/CEO/RMO)
Business Started:	2/4/2002
Social:

About Precision Door Service

Beginning as a family business in the late 1980's, Precision Door Service organized as an informal partnership in 1997. With aspirations of building the best garage door company in America, our founders began a franchise program that is designed for national expansion.

Proudly serving Southern California since 2001.

Interested in Precision Door Service?
Contact them directly!

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Licensing

California State Contractors License Board

Verified License

License Number: 809067
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

DTM Enterprizes, Inc

Websites:
There are no additional web sites.

Contacts:

Kevin Taylor (Operations Manager)

Kelly Mierkiewicz (Office Operation Mgr.)

Donald G. Upchurch (Officer)