Premier Auto Credit complaints

I had a 2014 Nissan Pathfinder that was financed by premier auto credit, The vehicle was paid off by another dealer because the original vehicle broke down after having it for 3 years , I made my payments on time most of the except when repairs were needed, but I was current on my payments, I was notified by premier that a refund was owed to me of $329.99 that was being mailed out approx. April 15, 2025, they were paid off as of april 9,2025, After serveral calls letting them know the refund had not been received by myself or the dealer, I was told to wait until may 30, 2025 , a cancelation would be put on the original check, and I could come into the office to pick up another, when I called to do so the supervisor, staff being giving me different excuses, and more delays, as if they are now not giving me my refund, they are rude, unprofessional, and just tell me anything to keep me from getting what's owed, refused me to speak with management to resolve this matter, Resolution Sought I just want my refund and be done with them. We are in the same state & it do not take this long to receive mail from them, It's like they don't want or intend on returning my refund to me. This has been unnecessary stress dealing them of this matter.

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