171 inquiries | Loan Modifications | Business Alert
(888) 303-0868
Company Rating
F
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based on 0 reviews.
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Complaint Experience
N/A
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Most complainants allege unfulfilled contracts and failure to honor their money back guarantee in connection with loan modification contracts. Custromers complain that the company fails to perform the modification services after accepting payment and promising to perform and the company fails to provide refunds as per their money back guarantee. Recent complainants report that phones are not answered or disconnected and they are unable to contact anyone at the company. Many complainants also report they lost their homes to forclosure by relying on the company to resolve their mortgage problems.
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Company Info
This company's business is providing loan modifications.
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Licensing
As of our last verification on August 17 2010 Brian Pascal's DRE salespersons license was conditionally suspended for failing to comply with educational requirements. For the most up-to-date information regarding license status consumers may contact the DRE by calling (916) 227-0886 or by visiting their website at http://secure.dre.ca.gov.
BCA has no information regarding government actions at this time.
This company advertises the ability to stop foreclosures by modifying mortgage loans. Although the company's promotional materials and contract use terms such as "retainer agreement " and "legal advocates " implying they are or are associated with a law firm they are not a law firm. ~~This company's principal Brian Pascal previously owned or operated another loan modification company called BWP & Associates Inc. dba Bank Modification Experts and Home Resolution Company. This company earned an F rating with the BBB due to a pattern of unanswered complaints alleging they failed to follow through on loan modification contracts and failed to provide refunds for the unfulfilled contracts before going out of business. A separate report is available upon request or can be accessed by cutting and pasting the following link; ~~http://www.la.bbb.org/Business-Report/Bank-Modification-Experts-100079873.~~Effective October 11th 2009 it is illegal to collect any fees regardless of the form for negotiating or attempting to negotiate a loan modification for a residential mortgage in the State of California. All services must be fully completed before any charges can be imposed. In California it is also illegal to divide advance fees or services into components for the purpose of avoiding this law or to split advance fees with attorneys. ~~Consumers should check with their State Attorney General for compliance laws in their own State. Any Attorney associated with this company must be registered with the State BAR in the State where the client lives in order to perform legal services in that state. While the company claims that they only perform modifications for non-California residents the BBB has received numerous complaints from California residents from whom they collected advance fees. Housing and Development approved housing counselors are exempt from this law.
Our files show disconnected phone numbers returned mail or both. The company appears to be out of business. The Bureau cannot trace addresses of companies or principals. General information is available upon request which may assist you.
BCA has no information regarding advertising review at this time.
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