Premier Lock ratings, reviews and complaints - Locksmiths

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Premier Lock closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Premier Lock provides residential and commercial locksmith services and products, including in commercial locks and hardware, storefronts, doors and frames, signage, weatherization hardware, and re-key services.

Primary Contact:	Alfred Villegas (Owner)
Business Started:	9/22/2010
Social:

Interested in Premier Lock?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 1002665
Status: Active

Licensing Agency: California State Contractors License Board~License Number: 1002665~Status: As of our last verification this license is active.~~This license permits the company to perform the~following services: Lock and Security Equipment Contractor~~~Licensing Agency: CA Bureau of Security & Investigative Svcs.~License Number: 5229~Status: As of our last verification this license is active.~~This license permits the company to perform the~following services: Locksmith~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Hardware, Lock, Window Control Contractor

Reputation Report

Premier Lock

Complaints and Resolutions

Other Information