Find a reputable business?

Reputation Report

Premier Title Loans

902 inquiries |
Title Loans

File Complaint

10061 Talbert Avenue Suite 213
Fountain Valley, CA 92708 | Get Directions

(800) 250-6279

http://www.premiertitleloans.c...

Monday - Friday 8am - 6pm Saturday - Sunday 9am - 5pm

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 3 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/18/2025 Theodore W.

The process was simple and they gave me a few payoff options

I went in to this not knowing what to expect but it was a lot easier than I expected to get a loan. They gave me more than what I was offered by some other companies and they're customer service agent was very friendly and helpful.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Premier Title Loans closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Premier Title Loans helps customers across the country looking for vehicle title loans. Applications are accepted online, in person, or over the phone. When you work with Premier, you'll be treated with respect throughout the process.

Primary Contact:	Jessica Chase (Vice President)
Business Started:	9/14/2016
Social:

Interested in Premier Title Loans?
Contact them directly!

Request Quote

Licensing

California Department of Business Oversight

Verified License

License Number: 60DBO-85127
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile