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Gate stops working properly after 2 weeks! Called for service but no response.

Called company to replace 2 gate motors .Guy comes over, gives price asks for down payment which we gave. After multiple calls he finally comes to install the new motors. Removes old motors (1 still worked some), removes battery(car size), & mother board. Replaces with new board & 1 motor & leaves taking our old motor , mother board & battery. We call him when he doesn't come back..no answer. Called all weekend & finally comes back to install 2nd motor. We ask where old parts are & he says he threw them in dumpster. My husband says he had no right to take & wants them back. He refuses! Finally brings battery back. Leaves no paperwork, receipt, or warranty info. Gate stops working properly after 2 weeks! Called for service but no response. Finally the guy( Sam?) says he was here & we need new solar panel! He never gets a price & won't return calls! We go buy a new solar panel ourselves & install it. Still doesn't work. I call again ..he is not nice or professional says we need new batteries!! What? It's not even month old!! Tells me to go buy them at Home Dep..it's our fault they died because he claims he told us we needed new solar panel BEFORE, Not true! My husband adjusted some things & now seems to be working g so far.i only ask for cooperation & some documentation & warranty info. Hopefully I won't need them back here but I want others to know of this company's shabbiness, unprofessional, untrustworthy, untruthful, unethical ,very questionable business. Don't buy from them!

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