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Presidential Metals Exchange

Member | 206 inquiries |
Gold, Silver, and Platinum Dealers

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2500 Quantum Lakes Dr, Suite 203
Boynton Beach, FL 33426 | Get Directions

(888) 763-8257

http://www.presidentialmetals....

Please contact company for business hours.

Company Rating

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Customer Reviews

based on 13 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 05/09/2024
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 8/1/2024 Antonio G.

Outstanding service and dedication to the client

The team at Presidential Metals Exchange is top notch. A good way to put it would be excellence by choice. The team takes service and professionalism to the next level. Absolutely recommend them to friends, family and all.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Presidential Metals Exchange closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Presidential Metals Exchange prides itself greatly on our ability to help you receive quality Precious Metal products at some of the most competitive prices in the industry.

Primary Contact:	Customer Care
Business Started:	8/7/2022
Social:

About Presidential Metals Exchange

Presidential Metals Exchange is built on a rock-solid foundation of UN-shakable credentials. We are licensed, as well as every one of our representatives. We also hold a Surety Bond and insurance for added protection. Furthermore, we are members of N.G.C and P.C.G.S the top grading firms in the world. And lastly, we are members of the National Coin & Bullion Association. We take total customer satisfaction very seriously and are here to help in any way possible!

At Presidential Metals, we keep things black and white, and we want all of our clients to be 100% content with their transactions. We go to extreme measures to make sure every order is as seamless and effective as possible. In a world full of uncertainty we hope to bring you clarity and confidence to all of your physical precious metals investments, whether you are buying or selling we are here to help.

Sincerely,
Presidential Metals Exchange LLC

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Mario R. Russo (President)

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