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Prestige General Contractors, Inc.

353 inquiries |
General Building Contractors

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PO Box 784
West Covina, CA 91793 | Get Directions

(626) 705-1397

http://www.prestigegeneralcont...

Monday-Friday: 7:00 AM-5:30 PM
Saturday: 8:00 AM-5:30 PM
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/18/2013 Dr. Lynn

His responsiveness to my needs and concerns were impeccable.

Remodeling my new home was exciting for me. I appreciate the strong customer service and emphasized Rick Guzman puts in getting the job done right rather than doing it fast. On the few occasions when I brought a request or concern to Rick's attention, his responsiveness to my needs and concerns were impeccable. And the best thing was that we stayed on budget.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Prestige General Contractors, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Prestige General Contractors, Inc. specializes in room additions, remodeling, fire restorations, home and commercial building. We can fulfill any of your General Contracting needs. We have reasonable pricing along with free estimates.

Primary Contact:	Enrique "Rick" Guzman (President)
Business Started:	5/7/2008
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 921528
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Lilana Guzman (Officer)

First Name:

Last Name:

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