Prime Design Pavers ratings, reviews and complaints - Concrete Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Prime Design Pavers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Prime Design Pavers offers premier landscape installation services including landscape and design concrete (stamped and colored), mow curb, retaining and garden walls, design and installation of interlocking pavers and more.

Primary Contact:	Ernie Perez (CEO)
Business Started:	7/3/2007
Social:

About Prime Design Pavers

Prime Design Pavers is the premier company for all of your outdoor needs in Southern California. No job too big. We believe that every yard has the potential of being what you desire it to be. With years of creating firepits, stone walkways, and using stamped concrete we offer our expert advice in what products to use that will best serve your land. If you do not have the eye to see what your yard can become, we have an artistic eye to bring the best to your yard. We have earned our clients because we are good at what we do. We have had returning clients because they learn that they can trust us and that we care about the big picture.

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Licensing

California State Contractors License Board

Verified License

License Number: 899565
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Prime Design Hardscape, Inc.

Websites: