Prime Financial Group ratings, reviews and complaints - Loan Modifications

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Prime Financial Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing real estate services including sales, loans and loan modifications.

Primary Contact:	Donny Cohen (President)
Business Started:	9/30/2009
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01019227
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company has told us they do not solicit or provide services to customer's in the State of California. Effective October 11th 2009 it is illegal to collect any fees regardless of the form for negotiating or attempting to negotiate a loan modification for a residential mortgage in the State of California. All services must be fully completed before any charges can be imposed. It is also illegal to divide advance fees or services into components for the purpose of avoiding this law.~~Housing and Development approved housing counselors are exempt from this law.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Prime Loan Mod Group

Websites:
There are no additional web sites.

Contacts:

George Bastidas (Administrator)

Abraham Cohen (Broker)

Other Categories:

Mortgage Services

Reputation Report

Prime Financial Group

Complaints and Resolutions

Other Information