Prime Marketing ratings, reviews and complaints - Credit Repair Services - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Prime Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company offers credit repair services.

Primary Contact:	Sean D. Shan (Paralegal)
Business Started:	N/A
Social:

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Licensing

California law requires that companies advertising or offering to improve your credit record, history, or rating must be registered with the Attorney General's Office as a Credit Services Organization and post a $100,000 bond.

To verify registration and bonding, contact the Office of the Attorney General by writing to; DOJ. Attn. Public Inquiry Unit, P.O. Box 944255, Sacramento, CA. 94244, by calling (916) 322-3360, faxing (916) 323-5341, or visit their website at www.oag.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

Agency: Consumer Financial Protection Bureau
Description:

On September 23, 2016 the Consumer Financial Protection Bureau (CFPB) filed a federal lawsuit against Prime Marketing Holdings, LLC for allegedly charging credit repair consumers illegal advance fees and misrepresenting the cost and effectiveness of their services. The agency is looking to halt the company's deceptive practices and obtain relief for affected consumers.

Since 2014 the Van Nuys, CA company which operated under various names including Park View Credit, National Credit Advisors, and Credit Experts, marketing their credit repair services to consumers all across the country. The lawsuit claims they lured consumers in with misleading, unsubstantiated claims that they could remove virtually any negative information from their credit reports and could boost their credit scores significantly. They primarily targeted consumers who had recently sought a mortgage loan, refinancing, or other extension of credit. They then charged consumers various illegal advance fees for their services.

Federal law prohibits deceptive acts and marketing practices when soliciting services. It is also illegal to charge fees in advance for credit repair services before providing the promised results. The details of the lawsuit are available here: :CFPB vs PRIME MARKETING hOLDINGS, LLC COMPLAINT FOR PERMANENT INJUNCTION AND OTHER RELIEF

Date of Action: 9/23/2016

Comments and Analysis

Our experience with similar offers is that they advertise various credit services which they claim are designed to provide assistance to consumers with poor credit histories to improve their rating by removing negative items or creating a new credit file.
However, clients of these types of offers generally complain that their credit histories do not improve, that they are unable to contact the company making the offer, and ultimately that refunds for failing to provide the promised services are not provided.

By law, information stays on your credit report for seven to 10 years. Accurate negative information can only be removed by with cooperation of your creditors, and this usually involves paying all or some of the debt. If you believe your credit report contains erroneous information, you may dispute the entry by calling or writing the the credit reporting agency. While in dispute, the negative item may be removed temporarily from your report, however it will be added on again if determined to be valid.

According to California Law, it is unlawful for any entity offering to improve or repair your credit to charge fees in advance of performing those services, even if properly registred and bonded with the California Attorney General's Office.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

If you are considering a credit repair service here are a few tips to consider:

Be wary of promised credit score increases or guaranteed results: It takes time to repair a credit file.

Consumers should be careful of companies that claims they can get rid of the negative credit information in a credit report in a short period of time (even if that information is accurate and current) or if it promises a specific increase in credit score, or guarantees results.

Avoid credit repair companies that demand upfront payments. Under federal law, credit repair companies can’t require you to pay until they’ve completed the services they’ve promised. In addition, some companies that use telemarketing may not request or receive fees until they have provided you with a credit report generated more than six months after the promised results that shows the results.

Check credit reports regularly: Consumers can obtain a free copy of their credit report and are entitled to receive a free credit report from each nationwide credit reporting company once every 12 months.

Dispute inaccurate information on credit reports: Consumers can take steps on their own to repair their credit record. Consumers can dispute errors on their credit reports by contacting Equifax, Experian and TransUnion directly.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

National Credit Advisors

Credit Experts

Park View Credit

Prime Marketing Holdings, LLC

Websites:
There are no additional web sites.

Contacts:

Shawn Landis

Brandon

Addresses:

17216 Saticoy St. 421, Van Nuys, CA, 91406

11620 Wilshire Blvd Suite 600, Los Angeles, CA, 90025

Reputation Report

Prime Marketing

Complaints and Resolutions

Other Information