Find a reputable business?

Reputation Report

Primo Electric

Member | 760 inquiries |
Electric Contractors

File Complaint

2500 Plaza Libre Street
Montebello, CA 90640 | Get Directions

(562) 964-8003

https://primoelectrical.wixsit...

Please contact us at (562) 964-8003 for business hours.

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 09/30/2021
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 4/9/2014 Carlos M.

Very happy customer!!!!!

Very happy customer!!!!! Primo electric came in and did exactly what was promised, Great Work. Came in and assessed what I wanted to be done, what needed to be done and got to work with a 4 man crew. I had 14 recessed led lights put in and some clean up of wiring up in my crawl space. Fast, friendly and pleasure to do business with..... I will recommend to family and friends and actually felt like I needed to share with fellow consumers. Thanks again to PRIMO ELECTRIC!

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Primo Electric closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Primo Electric provides electrical contractor services, including meter upgrades, recessed lighting, troubleshooting, electrical installations, and more.

Primary Contact:	David G. Rojas (Owner)
Business Started:	10/19/2006
Social:

About Primo Electric

Primo Electric has a goal and that goal is meeting the client’s needs by getting the project done right and on time. Primo Electric has made this strong commitment in the business of making it possible for customers to use electricity in the most efficient and productive way possible.

We perform a thorough evaluation of the work requested and then perform the service at the highest possible standards and expectations. Primo Electric can also handle your needs when the job is a bit out of your reach. Call now to schedule an appointment

Interested in Primo Electric?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 885985
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Susana Rojas (Co-Owner)

Addresses:

1140 South Concord Street , Los Angeles, CA, 90023

Photo Gallery