Prolocksmith Orlando

Unfortunately will never recommend this company to anyone! With great reviews I thought I would get to write a better review than this but I can't lie. I called at 7pm Tuesday evening because I locked my keys in my front seat. The gentleman I spoke to told me 25 mins, I said perfect because I have two children with me so I didn't want to make them wait too long. So I then ask how much he says " $49.99 cash or card " I said okay great see y'all when you get her. 735ish pm rolls around and I call back because no one has shown up. He says I'm so sorry oh locksmith is still at the other job it will be 25-30 min is say okay… at this point my kids are getting tired and upset… it's past 8pm now one hour later. I call back a women answers I say hello I called at 7pm the man I spoke with said 25-30 minutes do you know how much longer!?! She says let me call you back and check with the tech. Hangs up. It's not almost 9pm and still nothing. I call again and she says oh I thought you cancelled I said " no way did I ever cancel " at this point I am cold and upset because it's been two hours. Finally the tech calls me " I'll be there's at 940pm. Okay she comes all is great until she tells me it's $150 to unlock my car! At this point I am not crying because I was told 725 my tech will be here and it will be done for $49 well that wasn't the case. I tired to call the manager issac and he refuses to take my calls or call me back. I have emailed and wrote the above review on goggle

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