Protrade Capital Group, LLC ratings, reviews and complaints - Other Investment Companies and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Protrade Capital Group, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing institutional and retail investors with viable and non-conventional alternative asset trading systems and advisory services.

Primary Contact:	Mark Shawzin (President)
Business Started:	12/16/2002
Social:

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Licensing

As of our last verification on November 24, 2008, we could not find evidence of any registration with the National Futures Association. You may verify this requirement by contacting the NFA, by mail at 300 S Riverside Plaza, #1800, Chicago, IL 60606-6615. You may also call (312) 781-1300 or visit their website at www.nfa.futures.org or email [email protected].

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Matador Trading Systems

FX Quant Advisors

Websites:

Contacts:
There are no additional contacts.

Addresses:

2457 Barry Avenue, Suite 300, Los Angeles, CA, 90064

Reputation Report

Protrade Capital Group, LLC

Complaints and Resolutions

Other Information