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Providence House-Ocean County

5 inquiries |
Shelters

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88 Schoolhouse Road
Toms River, NJ 08759 | Get Directions

(732) 350-2120

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/25/2025 Cathy Grace Rose h.

The most horrific facility I've ever seen.

Providence house safehouse in toms River is the most horrific facility I've ever seen. I'm disabled and the worker there ( short, dark hair) said she couldn't help me w my things and proceeded to laugh as I struggled, cold, crying into the safehouse. I had to go back twice then as I got inside nobody greeted me. I sat outside bawling called the cops as I was taken into the hospital suicidal. These people are supposed to be used to women in trauma. Anyways, the safehouse smelled and was dirty with holes in the walls. They were putting me into a room w 3 cots and one roommate. Everything was tiny. I'm utterly disgusted w the whole situation and wound up in the hospital again! Something s gotta be done for the residents there & future ones too. Fire the short lady. Give her some lessons on manners and professionalism.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Providence House-Ocean County closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is a shelter for women experiencing domestic violence.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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