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Punto De Sabor Restaurant

48 inquiries |
Full Service Restaurants

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1466 St. Nicholas Avenue
New York, NY 10033 | Get Directions

(212) 928-2299

http://www.puntodesaborrestaur...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/8/2020 Eliette B.

This owner forced her employees to work even though they told her that they had symptoms of those of covid-19. She threatened the employees with firing them if they did not show up for work. One of the cooks died of the virus. Not only was this owner -Arelis unconcern about her employees but she did not protect the public. This owner should be force to pay for funeral/ burial expenses and her restaurant closed.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Punto De Sabor Restaurant closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Latino/Spanish style restaurant.

Primary Contact:	Rigoberto Infante (General Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Punto De Sabor

Websites:
There are no additional web sites.

Contacts:

Lucy Pea (Manager)

Eufemio Infante (President)

Other Categories:

Fast Food Restaurants

Addresses:

P.O. BOX 299, New York, NY, 10033-0299

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