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Quality Inn

  59 inquiries |
Hotels

4980 Cowan Road
Acworth, GA 30101-5130
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(770) 974-1922

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/9/2022

Rooms are too far gone and are no longer comfortable.

Me and my family has been staying off and on at this location since 2014. Our 1st time,we stayed for almost 2 years with no problems and so we ended back for a couple of nights only to be blamed for taking a sheet our last day there. I continued to tell them that we don't have their sheet but they just kept on insisting we did so I got my children to unpack all our stuff to prove to them that we don't have their sheet. A filthy sheet thousands of people slept on they actually had the nerve to accuse someone who's been dealing with them off and on for several years over taking a sheet. It's ridiculous! Like who's going to jail over a disgusting sheet? Makes no sense to me so I'm taking it as a racist situation because that's exactly how it looked. Why? Does black people always have to be the thieves of the world? Their rooms aren't worth the amount per day which is a hundred and some. Beds, covers, sheets,walls,the tub are stained. Filthy curtains and chairs you can't sit in. Microwave and refrigerator was completely nasty. Toilet seats has burnt marks with the plastic peeling off and they continue to raise their prices along with other businesses who should raise their prices because they keep their business looking great and smelling fresh with clean rooms so they need to newly renovate, drop their prices, or shut down period. Newly renovate everything. Just start all over. Those rooms are too far gone and are no longer comfortable.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Quality Inn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a hotel.

Primary Contact: Management
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Econo Lodge

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses: